For Refund: All returns must be authorized by Cable Discounters within 14 days of the invoice date. Products must be returned in unopened in original packaging. Returns are subject to a restocking fee of $1.00 or 10% of the item cost, whichever is greater. No returns on bulk orders (10 or more of the same item). No returns will be accepted for opened non defective electronic equipment or in wall cables.
For Replacement: After 14 days, Cable Discounter’s will only replace the item(s) for the same item(s) during its warranty period if it is defective. Sorry, we do not exchange it with any different item. Customer is responsible for return shipping to Cable Discounters. We will pay to ship the replacement back to you. Items will not be cross shipped.
RMA=Return Material Authorization Process:
- RMA request form or available on our website
- Submit the request on-line
- We will reply your on-line request with an RMA number.
- RMA numbers are good for 14 days only.
- Clearly mark the RMA number on your shipping box.
- Any shipments received without RMA numbers will be refused.
- No COD shipments accepted
- Switches and other Electronic products: 1 year
- Cables and Non-Electronic products: Lifetime
-warranty does not cover normal wear and tear or misuse